Shipping policy

Shipping Policy

Last Updated: August 28, 2026

Order Processing

Orders are processed within 1–3 business days after payment is successfully received. Orders placed on weekends or holidays are processed on the next business day.

Shipping Times

Estimated delivery is 3–7 business days after dispatch.

Delivery times are estimates and are not guaranteed. Delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances beyond our control.

Shipping Rates

Shipping costs, if applicable, are calculated at checkout based on your destination and order details.

Any available free shipping promotion will be clearly displayed on our website or at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow some time for tracking information to become available after your order has been dispatched.

Shipping Destinations

We currently ship to addresses within the United States.

At this time, we do not guarantee shipping to U.S. territories, P.O. Boxes, APO/FPO addresses, or other restricted locations.

Delays

While we work to ensure timely delivery, Somasso is not responsible for delays caused by shipping carriers, weather, customs, holidays, incorrect or incomplete address information, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact us at hello@somasso.co and we will do our best to assist you.

Incorrect Address

Please carefully review your shipping address before completing your purchase.

If an order has not yet been shipped and you contact us promptly, we will make reasonable efforts to correct the address where possible.

Once an order has been shipped, we may not be able to change the delivery address.

Somasso is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at hello@somasso.co as soon as possible.

For damaged packages, please provide photos of the package and the product when requested.

We will work with the shipping carrier and, where appropriate, provide a replacement or another suitable resolution.

Somasso LLC
5830 E 2nd St, Ste 7000 #37497
Casper, WY 82609
United States

Email: hello@somasso.co